Take complete command of remote computers, whether in the same building, across town, or across the world. It has been used for more than 10 years by thousands of IT admins to seamlessly connect to remote servers, desktops, and notebooks. MRC is licensed by the number of help desk technicians your organization has and not by agent or end-point. After most support sessions BeyondTrust uninstalls, leaving no footprint on the remote desktop.DameWare Mini Remote Control (MRC) is one of the best values in remote control software available today. Plus, the BeyondTrust Appliance resides in your network, under the trusted security measures you already have in place. And BeyondTrust lets technicians control remote desktops from their iPad, iPhone or Android tablet.īeyondTrust logs and records every session, and all session traffic is guarded by SSL encryption. Support reps can use BeyondTrust to support remote iPad, iPhone, Android, BlackBerry and Windows Mobile devices. BeyondTrust can even let you gain remote control of computers not connected to the internet. Support reps can see the screen, control the mouse and work as if physically in front of the remote desktop, speeding time to resolution. In the case of closed networks, a single internet-connected BeyondTrust node can enable an off-network remote technician to connect to network devices and desktops that are not themselves connected to the internet.īeyondTrust connects support reps with remote desktops, servers, laptops and network devices wherever they are. If the remote computer can connect to the internet, support reps can connect to it through BeyondTrust without the use of VPN. BeyondTrust does not require changes to your firewall because both the remote computer and the technician offering remote support connect to BeyondTrust through outbound connections. That is why traditional remote desktop tools (RDP, VNC, pcAnywhere, Dameware and others) require firewall configuration changes in order to work over the internet. Based on utilization - this number may varyįirewalls are designed to block incoming traffic.RAID 1 and RAID 6 – Two solid state drives and four SAS drivesĭatabase Integration and API Extraction Tool RAID 6 – Six solid state drives, supports the loss of up to two drives without losing data
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